Hi Pradeep! We miss you! Here's 20% off your next visit — valid this week only.
Send
Edit
Skip
Kumari Abeywickrama
Promo
Hi Kumari! Weekend special — 15% off all services. Don't miss out!
Send
Edit
Skip
Amara Perera
Review
Hi Amara! Thanks for choosing us. A quick review would mean a lot: g.page/ourbusiness
Send
Edit
Skip
←
We miss you
Discount %
20
Template
Offer-based
Message preview
Select by segment
Cold
8
Inactive
4
📢 Queue 12 messages
Share via
WhatsApp
Telegram
Gmail
Copy
📊
Accounting
📦
Inventory
📣
Social
📅
Planner
👥
Customers
Customers come back.
Bot tracks who's active, who's fading, and sends the right message to keep them coming back.
How It Works
Six steps. Customers retained.
From importing your customer list to sending personalized messages — here's the daily flow.
01
Import Your Customers
Upload a CSV, POS export, or Excel file. Smart column mapping auto-detects names, phones, emails, and visit history.
02
Auto-Segmentation
Customers grouped by recency — Active, Warm, Cooling, Cold, Inactive. You see who's drifting before they're gone.
03
Bot Watches for Risks
Customers going cold? Birthdays coming up? Loyal customers who haven't reviewed? The dashboard tells you what to act on.
04
Pick a Message Type
We miss you, promo, exclusive days, review request, or referral. Pick the right message for the right moment.
05
Personalize & Queue
Choose a template, tweak the wording, pick recipients by segment. Messages queue up with each customer's name filled in.
06
Send via WhatsApp
One tap opens WhatsApp with the message pre-filled. Or copy and send through any channel you prefer.
Features
Know every customer. Lose none.
Track visits, spot who's fading, and send the right message at the right time.
0-14d
89
15-21d
31
22-30d
16
31-60d
8
61+d
4
Segmentation
See Who's Fading — Before They're Gone
Every customer is grouped by how long since their last visit. Active, Warm, Cooling, Cold, Inactive — color-coded so you spot trouble in one second. Thresholds are fully customizable to your business.
💌 We miss you
📢 Promo
🎁 Exclusive Days
⭐ Review
👥 Referral
Messages
Five Messages. Every Situation Covered.
Win back inactive customers, blast a promo to warm leads, send exclusive offers on birthdays, request reviews from loyalists, or launch a referral program. Each type has ready-made templates you can tweak and send.
✓
Pradeep Gunasekara
We miss you
Send
✓
Kumari Abeywickrama
Promo
Send
✓
Amara Perera
Review
Send
WhatsApp
Queue, Review, Send — One Tap
Messages queue up with each customer's name filled in. Select one or all, hit send, and WhatsApp opens with the message ready. Edit, skip, or copy to send via any channel. Dedup prevents double-messaging.
45.6k
Hair treatments · 52%
Skin care · 28%
Nail services · 12%
Consultation · 8%
Insights
Know What Each Customer Spends On
Import purchase history and see exactly where money goes — by category, by customer. The spend donut chart tells you who's buying what, so you can craft offers that actually land.
REF-4821
Amara Perera's unique code
💬
Share code
→
🏪
Friend visits
→
🎁
Both save
Referrals
Turn Customers Into Your Sales Team
Every customer gets a unique referral code. They share it with friends, the friend mentions it when visiting, and you search the code in the app to credit both. No landing page needed — it works with word of mouth.
Import Methods
Ways to add customers
Upload once, re-upload anytime. Smart dedup means no duplicates, ever.
CSV / Excel Upload
POS export, manual spreadsheet, or any customer list
You Upload
📊customers.xlsx
Bot Maps
✓ 148 customers imported
Name, phone, visits auto-detected
Re-upload Same File
Updated customer list? Upload again — only new data is added
You Upload
📊customers_v2.xlsx
Bot Deduplicates
✓ 3 new, 12 updated
Phone match → update existing
POS Transaction Log
One row per sale? Bot aggregates into customer profiles